Bisnis adalah multi disipliner. Disana ada berperan ilmu ekonomi, manajemen, akuntansi, teknik, lingkungan, psikologi dsb. Banyak pakar yang telah mendefinisikan topik tentang riset bisnis antara lain:
Secara lebih rinci, pertanyaan-pertanyaan seputar riset bisnis khususnya dalam bidang pemasaran diantaranya adalah:
Aspek utama | Topik |
Finansial dan akuntansi | è Peramalan kecenderungan bunga bank è Kajian merger dan akuisisi è Kajian resiko dan keuntungan è Analisis portofolio è Penentuan nilai modal è Penentuan BEP è Analisis biaya è Optimasi biaya produksi |
Manajemen dan perilaku organisasi | è Manajemen mutu terpadu è Kepuasan kerja è Gaya kepemimpinan è Produktifitas è Ergonomik è Efektifitas organisasi è Kajian struktur organisasi è Iklim organisasi è Komunikasi organisasi è Time and motion study |
Pemasaran | è Potensi pasar è Analisis pangsa pasar è Analisis segmentasi pasar è Efektivitas pemasaran è Peramalan penjualan è Kajian saluran distribusi è Pengujian efektivitas produk baru è Brand mapping è Efektifitas periklanan è Perilaku pembelian è Kepuasan pelanggan |
Secara lebih rinci, pertanyaan-pertanyaan seputar riset bisnis khususnya dalam bidang pemasaran diantaranya adalah:
Market segmentation studies | § Who are my customers ? § What is the size of their population ? § Who many percentage in female ? § What are their age, races, income, educational level ? § What are their occupation, skills, interests and hobbies ? § Haw many children do they have ? § Do they have pets ? § Where do they live and work ? |
Purchasing power and buying habits | § How many rupiahs amount spent on purchases or products or services similar to mine ? § What is their current usage of my services ? § When do they purchase ? § Where do they shop ? § Why they decide to buy ? how often do they buy ? § How much do they buy at a time ? § Do they rent or own their home ? § What type of cars do their drive ? § How often do they eat out ? § How do they typically spend their disposable income ? § What methods of payment do they use ? § How strong is their credits ? |
Psychological aspects of the markets | § What reaction of the market to my programs or services ? § How does the market compare my company to others bussiness ? § What qualities and characteristic do my customer seem important ? § What are the deciding factor in making a purchase ? § Do their only want the best for their family ? § Are they looking for convience and time saving devices ? § Are they concerned with wow they are perceived by others ? § Do their demand incentives customer service ? § Are they only concerned with the lowest price ? § What medias are they exposed ? § What confuses my customers and prospects ? |
Market place competition | § Who are my primary competitors of the market ? § How do they compete with me ? § What are their strenghts and weakness ? § Are profitable opportunities base upon their weakness? § What are their market niche ? § What are makes my bussiness unique from the others ? § How do my competitors position them selves ? § Who their communicates their services to the markets ? § Who are their customers ? § How are their percieved by the market ? § Who are the industry leaders ? § What is their sales volume ? § Where are they located ? § Are they profitable ? |
Environmental factors | § What are the current and future population trends ? § What are the current and future socio-economic, political trends ? § What effect do economic-political policies have on the my target market ? § What are the growth expectations for my market ? § What out side factor influence the industry performance ? § What are the trend of this market and for the economy ? § Is the industry growing at the plateau or declining ? |
wah bagus banget infonya. makasih :)
BalasHapusSama-sama :D
Hapus